Terms of Service
The Laundry Substitute strives to provide its clients with the highest level of service possible.
Terms of Service for The Laundry Substitute Services:
The Laundry Substitute services are provided subject to your ("Customer") compliance and acceptance with the terms and conditions set forth below.
Please read the following agreement carefully. "Customer" use of any of The Laundry Substitute services indicates an agreement to be bound by the terms and conditions set forth below.
This agreement is strictly between The Laundry Substitute and the Customer and does not in any way constitute or imply any relationship with any other parties. As a condition to using any of The laundry Substitute services, and for the mutual benefit of both The Laundry Substitute and the Customer, the undersigned ("Customer") agrees to the following terms and conditions:
Garment Care, Missing or Damaged Goods:
The Laundry Substitute will use reasonable efforts to try to ensure that washing, drying and folding services are maintained at a high level of quality.
The Laundry Substitute accepts all Customer garments on the basis of what fits in the laundry bag and does not perform a piece-by-piece count.
The Laundry Substitute due to time constraints does not read manufacturer suggested care and washing / drying labels.
The Laundry Substitute currently uses only top load washers with an extremely fast extraction cycle to wash all Customer clothes.
The Laundry Substitute accepts no liability for damage due to normal wear and tear or shrinkage during washing and drying.
The Laundry Substitute accepts no liability for "special care" and delicate items that require special attention to be cleaned.
The Laundry Substitute reserves the right to refuse cleaning any garment.
The Laundry Substitute does not guarantee removal of all stains.
The Laundry Substitute is not responsible for loss of or damage to any personal or non-cleanable items left in the clothing or bags such as money, jewelry, or anything else.
We ask each Customer to please determine whether they can accept the loss of any garment, if not please do not leave it with us.
"Customer must notify The Laundry Substitute within 5 business days of receipt of a delivery of any lost or damaged items from that particular delivery, failure to do so constitutes waiver of a claim for any lost or damaged items from that delivery."
